Refund policy

US Shipping:

If in the unlikely event you received a defective product, please return within 30 days of delivery to receive a refund or exchange. After 30 days, the product is nonrefundable or exchangeable.

If you are dissatisfied with your unopened and unused product and wish to return or exchange them, you can do so for up to 30 days from delivery for an exchange or a refund minus the restocking fee. The restocking fee is 20% of the paid price. All refunds will be credited back to the original payment method. The Lash Professional is not responsible for shipping costs.